Cancellation and Refunds
WTI requires written notice of cancellation via email before the participant accesses any online lectures. Once online lectures have been accessed, no refunds will be issued; however, you may be able to carryover your registration (see details below).
To receive a full refund, participants must meet the following conditions:
- They have not started the online lectures.
- They have not received printed course materials by mail.
- They submit their cancellation request via email to getinfo@wetlandtraining.com at least two weeks before their selected field session (if applicable).
If course materials have already been received by mail, participants must return them at their own expense before the refund is processed. Alternatively, they can request a pre-paid shipping label, in which case the refund amount will be reduced by the shipping cost.
Cancellations made in writing after the two-week deadline but at least one week before the field session will receive a 75% refund.
No refunds will be issued for cancellations made within one week of the session.
Transfer to a Different Session
WTI offers the option to carryover your registration to any confirmed field location this year or next year (but not beyond one additional calendar year from your original course registration year) if you cannot attend your original session.
To request a carryover:
- WTI must receive written notice of request via email (getinfo@wetlandtraining.com)
- The request must be made 2 weeks before the start date of the selected field session
Transfer to a Colleague
If a participant has registered and paid for a course but cannot attend, the registration can be transferred to a colleague/friend. WTI must receive written notice of the request via email prior to the participant accessing the online lectures. Once online lectures have been accessed, there will be no transfers.
Course Cancelled
Should it become necessary for WTI to cancel a session, registrants will be contacted and offered the opportunity to participate in another session or to receive a full refund.
Contact Us
If you have any other questions about our courses or how to register, please contact our office anytime at getinfo@wetlandtraining.com or 877.792.6482.